12 FEBRUARY 2019, hammondlee has won the Feefo Gold Service award, an independent seal of excellence that recognises businesses for delivering exceptional experiences, as rated by real customers.
Created by Feefo, Trusted Service is awarded only to those businesses that use Feefo to collect genuine reviews and insights. Those that meet the high standard, based on the number of reviews they have collected, and their average rating, receive the award. A badge of honour, this accreditation remains unique, as it is based purely on the interactions with real customers. As all reviews are verified as genuine, the accreditation is a true reflection of a business’ commitment to outstanding service.
hammondlee met the criteria by collecting 54 reviews between January 1st 2018 and December 31st 2018, with an overall service rating of 4.8 out of 5.
Glen Hammond, Managing Director of hammondlee, commented:
“We’re thrilled to receive this award from Feefo. It recognises how hard we’ve worked to provide our customers with a great experience. We’re committed to delivering the highest quality of service so it’s important for us to listen, understand and respond to all our customers. Feefo enabled us to consistently improve throughout 2018 and now we’re looking forward to another successful year ahead.”
Congratulating hammondlee on winning this year’s award; Matt West, CEO at Feefo, commented:
“The Trusted Service award has always been about recognising those companies that excel beyond the norm. This year we’ve seen many remarkable businesses leveraging the full potential of Feefo to provide outstanding levels of experience for their customers – and rightly being awarded our most prestigious accreditation. I’m looking forward to the continual success of the businesses that work in partnership with us throughout 2019.”
To find out more about Feefo or to see what our amazing customers have been saying about us, please click here.